Another company has revealed that its devices might need to be recalled, due to an increased risk of burns. Lenovo has announced the recall of more than 500,000 computer AC power cords in the United States. Apparently, the famous company made the decision to issue this recall due to the fact that it received numerous reports of cord overheating, sparking, melting and burning.
In this recall there are also included 44,000 devices sold in Canada. This includes IdeaPad laptops from the B-, G-, S-, U-, V- or Z-series, between February 2011 and June 2012, but also Plain vanilla Lenovo laptops with no IdeaPad or ThinkP, from the B-, G-, and V- series. Lenovo offers users the possibility to access a list of all the affected models, on their website, making the recall extremely transparent.
Lenovo takes things so serious that it advises the owners of devices with the affected power cords to cease using them immediately. Naturally, the company offers all users the possibility to replace the damaged power cords, free of costs. Owners can easily check out if their device will need the repairs. They first have to unplug the PC from the power source and remove the power cord from the computer. Then, they need to remove the cord from the power brick. This way, they can determine if the model is included in the recall.
This is not the first time when Lenovo issues a recall for one of its products, in 2014. In fact, in March Lenovo had to call back no less than 34,000 ThinkPad battery packs. Batteries have turned out being problematic for many computer makers this year. So, Lenovo was not the only one to announce a recall. Panasonic and Sony also revealed that they were calling back defective products for a battery defect.
What is important now is that Lenovo, as well as many other tech manufacturers, are very interested in providing users the highest quality services, but also safety.