Microsoft decided to loosen up the Office 2013 license limitations which prevented customers from transferring the program on other PCs. The decision was adopted after the software company was harshly criticized by its customers, Reuters informs.
Microsoft announced several days ago that its customers will no longer be able to transfer the Office 2013 license from one computer to another unless they observe certain specific rules. The initial declaration of the company stated that customers will be able to transfer licenses only if their PC gets broken when the warranty is still valid. Customers were very upset with the decision that the software giant has made; therefore, Redmond decided to change the policy.
On Wednesday, Microsoft came out with a new statement allowing users to transfer the license of their Office 2013 program on other computers in case the old PC gets broken or is simply replaced by a new one. The modification has been enacted immediately being valid for all Microsoft’s programs, that is, Office Home and Student 2013, Office Home and Business 2013, Office Professional 2013 and Office 2013 applications.
Some rules continue to be maintained in spite of the new change, more specifically, the license can only be transferred one time over 90 days. The only time customers are allowed to transfer the Office 2013 license sooner than 90 days is when their computer gets broken.
Jevon Fark from Microsoft’s Office team further stated that the company is only trying to create products that can make customers’ lives easier. Listening to customers’ requests is the motto that has been governing Microsoft’s policy ever since the company was founded, which is why Fark and his team of developers agreed to change their license regulations.
Back in 2006, Microsoft tried to limit transfers for its Windows Vista software, but they immediately dropped the idea after a series of complaints. The company is, nonetheless, grateful for the feedback they receive from their customers, which is why they do their best to take their preferences into account.