Thousands of Internet users should expect to face problems with their connection on Monday due to a malware that infested more than 64,000 American computers in April. According to the Associated Press, the malware will prevent people from accessing the Internet unless they call their providers and get rid of the malicious software.
Approximately 570,000 worldwide computers have been infected when international hackers ran an online advertising scam in April. FBI adopted various measures to reduce the number of infected computers; thanks to them, only 277,000 computers are still controlled by the malware, whereas 64,000 are located in the United States.
FBI plans to put an end to the malware on Monday, but thousands of users could still lose their Internet connection. They initially decided to turn off the servers that ran the malicious software, but they realized that thousands of people will no longer be able to use the Internet. As a consequence, experts created a safety net, that is, a private company installed two clean servers which will replace the infested ones. Thus, online users will temporarily lose their connection at 12:01 a.m. EDT Monday, July 9.
The malware has managed to go unnoticed by many computer owners, unless they performed a special scan. According to experts, the devices that have been infested have a slower web browser and disabled antivirus software. Social networks and Internet providers have agreed to work with FBI to inform users in relation to the steps they need to make in case their PCs have been infested.
Tom Grasso, an FBI supervisory special agent told the press that several companies have already enacted their own measures against the virus. Comcast, for instance, checked their customers’ computers to identify the vitiated devices. Then, they notified the owners thorough emails and private messages to let them know that they can contact Comcast on Monday if their connection doesn’t work.
Facebook and Google have also agreed to help U.S. residents by placing a notifying message at the top of the page if a computer seems infested. Thus, web service providers claim they are prepared to offer solutions to their customers, on Monday.